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Audits and prevention

Managing Client Account Suspensions as an Agency

When several client accounts are suspended at once, an agency's reputation is on the line. A clear process protects both the clients and the agency's own accounts.

Agency process for a client suspensionAgency process for a client suspension01Pause bulk changesStop edits across related accounts until the cause is known.02Check shared linksManager accounts, payment profiles and users.03Tell the client earlyExplain the issue and the recovery plan.04Audit, then appealDiagnose before submitting anything.05Tighten accessRemove unused users and review permissions.unsusp.comGoogle account suspension recovery
Infographic: Agency process for a client suspension

Portfolio risk

Accounts under one manager account, or sharing users and payment methods, can be affected together. One problem account can put others at risk.

White-label support

We work with agencies on a white-label basis and can communicate through your team. Each account still starts with the Complete Audit, credited toward its package.

Your account is suspended. Let us get it back.

Every case starts with the $199 Complete Audit: the real cause, your odds and a fix plan. The $199 is credited toward your reinstatement package.