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Google Ads

Advertiser Verification Failed? How to Recover a Paused Google Ads Account

Google requires most advertisers to verify their identity or business. Missing the deadline, or submitting documents that do not match, can pause or suspend the account.

Completing advertiser verificationCompleting advertiser verification01Choose the right typeIndividual or organization, matching who pays.02Match names exactlyLegal name as it appears on your documents.03Use accepted documentsGovernment ID or official business registration.04Confirm the payment profileThe payer should match the verified identity.05Respond before the deadlineFollow up promptly on any extra requests.unsusp.comGoogle account suspension recovery
Infographic: Completing advertiser verification

Why verification fails

  • Name on documents does not match the payment profile
  • Blurry, cropped or expired documents
  • Choosing individual when an organization pays
  • Agencies verifying as themselves instead of the client

After a failure

You can usually resubmit with corrected documents. If the account was suspended for failing verification, the appeal should include the documents that complete it.

Need help with this? See our Google Ads recovery service. Every case starts with the $199 Complete Audit, credited toward your package.

Your account is suspended. Let us get it back.

Every case starts with the $199 Complete Audit: the real cause, your odds and a fix plan. The $199 is credited toward your reinstatement package.